Policies & legal

Prices and Fees

Effective October 6, 2026

These are MORnet's standard prices. Standard service is month to month with no term agreement, no data caps, no early termination fee, no monthly equipment rental, and no late or reconnection fees. Special promotions, when we run them, are listed below and are always optional. Internet access is not subject to sales tax. Prices for voice and for work beyond a standard installation are quoted before you buy.

Internet plans

PlanTypeSpeedPrice
Starter
Browsing, email, and a smart TV or two.
Residentialup to 10/5 Mbps$44.95/mo
Essential
Streaming across the house and video calls.
Residentialup to 20/10 Mbps$64.95/mo
Performance
Work from home, gaming, and lots of devices.
Residentialup to 30/15 Mbps$84.95/mo
Business
Small business, priority support.
Businessup to 25/10 Mbps$74.95/mo

Availability depends on your address and line of sight to a tower. We confirm which plans your location supports at your free availability check.

Optional services

ServicePrice
Static public IP address$15.00/mo
Business phone service (hosted voice)By quote
Prepaid billing (6 or 12 months in advance)On request

Installation

ItemCharge
Availability check (site survey)Free
Standard installation (you supply a compatible router)$100
Standard installation with outdoor radio and Wi-Fi router supplied$250
Additional mast, pole, or extended cable runQuoted before work begins

Current promotion: RV park residents

For residents of the RV parks MORnet serves in Polk County. Sign up at mornet.zone/rv or by phone. The agreement is optional: month to month with no term is always available.

PlanSpeedPrice
20 Mbpsup to 20/10 Mbps$50/mo
30 Mbpsup to 30/15 Mbps$75/mo
40 Mbpsup to 40/20 Mbps$100/mo
Getting startedChargeWhat it covers
Month to month, no term$200All equipment, installation and your first month of service
12-month agreement$125All equipment, installation and your first month of service
24-month agreement$0 installationAll equipment and installation. Your first month is due at installation.

A term counts the months you pay for. Pausing while you are away is free and does not count toward the term. If you leave before the term is complete you repay $6.25 for each paid month left, and nothing if MORnet cannot deliver the service. The monthly price does not go up during a term.

Account and billing fees

FeeChargeWhen it applies
Late feeNone
Returned paymentNone
Reconnection after suspensionNoneService is restored once the past-due balance is paid
Paper bill by mailNone
Early termination (standard internet service)NoneMonth to month, no term agreement
Leaving a promotional term agreement early$6.25 for each paid month leftOnly if you chose a 12 or 24-month promotion listed above

Service calls and moves

ItemCharge
Service visit for a problem on MORnet equipment or networkNo charge
Residential service call for a problem on customer equipment or wiring$75
Commercial service call for a problem on customer equipment or wiring$95
Additional labor beyond the first hour$75 per hour
Moving service to a new address in our coverage area$75 (one service call), plus any equipment the new location needs
Re-aiming or re-mounting equipment moved or damaged by the customer$75 (one service call)

Equipment

Equipment you buy at installation is yours, and its price is on your Service Order before we install it. Additional Wi-Fi access points, mesh units, and outdoor equipment are priced when you order them. Equipment MORnet lends you is charged only if it is lost or damaged (other than by normal wear, lightning, or our fault) or not made available for collection within 30 days after service ends, and then only at our cost to replace it, which we tell you before billing.

Questions about any charge: call (863) 678-9910 or email [email protected].